Providing Resources that 
Strengthen and Support 
Children and their Families

Choosing Child Care
 

For an informational online presentation on choosing child care click here

CHILD CARE CENTERS 

Centers provide care in a large group situation. Children are usually grouped by age or developmental level. A variety of experiences and activities can be offered because of the number and diversity of the staff. Licensing standards do not ensure that centers offer the types of services most suitable for your child.  

Child care centers are licensed by the State Department of Social Services, (510) 622-2602.

Licensing requirements include:

  • Fingerprint and TB clearance of staff
  • Fire and safety standards for the facility  
  • Prohibition of all physical and humiliating punishment
  • Training requirements for staff
  • The right of parents to visit the child care site anytime during its business hours
  • For each adult: a maximum of 4 children under the age of two years,   or a maximum of 6 children, 18 –30 months
  • A maximum of 12 children, 2 -5 years
  • A maximum of 14 school-age children  
   
Each individual center decides on the:  
  • Specific curriculum and activities
  • Special services such as transportation, gymnastics, swimming lessons, etc.  
  • Hours of service offered
  • Fees  


 Parents should expect:  

  • Trained adults who understand the needs of children  
  • Attention to individual needs of each child  
  • Opportunities to exchange information about your child with the staff
  • Opportunities to meet and share experiences with other parents  
  • Insurance coverage  
  • A written agreement describing services, fees and policies  
  • Respect for ethnic and cultural differences

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FAMILY CHILD CARE HOMES  

Family child care homes provide care of children in the caregiver's home. This 
type of care offers a home-like atmosphere and may include children of several ages. Children take part in a variety of experiences and activities as well as family routines. While not required, many family home providers take classes in early childhood education. Licensing standards do not ensure that a family child care home offers the types of services most suitable for your child. Family child care homes are licensed by the State Department of Social Services, (510) 622-2602.  
 

Licensing requirements include:  
  • Fingerprint and TB clearance of all adults requirements include  
  • Fire and safety standards for the house
  • Prohibition of all physical and humiliating punishment  
  • The right of parents to visit the home  
  • Guns and ammunition locked up  
  • Small Home License: 6 children with no more than 3 under two years old, or only 4 children all under age two.  
  • Large Home License: 12 children with no more than 4 under age two with an aide present for 7 or more children.  
Each individual provider decides on the:
  • Specific curriculum and activities  
  • Special services to be offered such as transportation, swimming and gymnastics  
  • Fees and hours of service offered  
Parents should expect:
  • An adult who understands the needs of young children  
  • Attention to individual needs of each child  
  • Opportunities to exchange information about your child with the provider  
  • Encouragement of parental visits  
  • Respect for ethnic and cultural differences  
  • Opportunities to meet and share experiences with other parents  
  • A written agreement describing services, fees and policies  
  • Respect for ethnic and cultural differences  

UNREGULATED CARE 

Care in the child's own home (in-home) and care of children from only one family in the caregiver's home (exempt) are not covered by State licensing regulations. There are NO fingerprint and TB clearances or adult/child ratio required. Trustline is available to secure clearances for a fee 

Care in the child's home is an agreement between the family (the employer) and the caregiver (the employee). 

Care of children from one family in the caregiver’s home is a service offered by the caregiver. The parents are purchasers of the service, not employers.
 

Licensing requirements include:  
  • There are NO licensing requirements for In-Home and Exempt Care

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In-Home Care  
Parents can require:
  • A physical examination and TB clearance  
  • References  
  • CPR and First Aid  
  • Smoke-free environment  
  • Trustline clearance
Parents can decide on:  
  • Hours of service  
  • Special services needed  
  • Salary  
Parents must:
  • Pay minimum wage and appropriate taxes
  • File employer’s tax forms  
Parents should expect:  
  • An experienced adult who understands the needs of young children
  • Attention to each child's needs  
  • To share in determining your children's program
Exempt Care:
With the exception of no licensing regulations, services offered and parent expectations should be the same as for Family Child Care Homes.  
CHILD CARE LINKS REFERRAL POLICY  
Child Care Links assists parents seeking child care by providing referrals and information on available child care options. Child Care Links does not make recommendations because parents are the ones best able to assess which care situations meet their children's needs. It is the parents' responsibility to screen, interview, and select their child care.    
WHAT PROTECTION DOES LICENSING OFFER?  
Licensed care is regulated by the State. Licensing provides for the MINIMUM 
standards for health, safety and staffing. It does not guarantee quality child 
care. Licensing guarantees parents the right to visit their children's care site 
any time during the facility’s business hours. Concerns and complaints about 
a licensed facility may be made to the
State Licensing Agent- Community Care Licensing.    
REQUIRED HEALTH AND SAFETY TRAINING    
At least one staff person in a child care center, and the licensee of a family 
child care home must complete 15 hours of health and safety training including CPR; first aid: recognition, management and prevention of infectious diseases including Immunizations; and prevention of childhood injuries. 
 
Unregulated care is not required to meet any health, safety or staffing standards.  

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ADDENDA  
Family Child Care:  
  • Small Home License may have up to 8 children if at least 2 of the children are six years or older and no more than 2 children are under the age of two whenever 7 or 8 children are present.  
  • Large Home License may have up to 14 children if at least 2 of the children are six years or older and no more than 3 children are under the age of two whenever 13 or 14 children are present. An aide must be present if there are 7 or 8 children and 3 of them are under two years or whenever there are 9 or more children.  
  • Parents must be notified in writing that the provider is caring for 2 additional children.  
Facility Complaint Record:  
  • Anyone seeking child care has the right to access any public file
    pertaining to the facility. After you have narrowed your choice to 2 or 3
    potential sites, call Community Care Licensing at: 510-622-2614 to ask 
    about the facilities' complaint records. 
  • Child care facilities are also required to make records of visits from 
    Licensing, including complaint investigations, av1flilable to parents. If a 
    family child care home or center has a substantiated complaint on it's 
    record, talk to the provider or center director about the complaint. It
    may have been the result of misunderstanding of licensing regulations
    and will not happen again. 

CONTINUING A CHILD CARE RELATIONSHIP    
Choosing a provider, or a family to use your care, is just the beginning a long-term relationship. Here are some ideas to help you work together.  
PARENT
  • Respect your child care provider: be on time to pick up your child; pay 
    tuition on time; value your provider’s opinions and expert.  
  • Visit the child care setting at various times of the day.  A lunch visit can be fun for your child and let you experience a very t time of the day.  
  • Take time to let your caregiver know about your child.  Information about family trips, visitors, illness, changes in schedule can help your provider better meet your child’s needs.  
  • Get to know the other families using your provider. Their children are a 
    part of your child’s everyday experiences.  
  • Tell your caregiver what you like about the program and arrange time to discuss anything that is bothering you.  
PROVIDER  
  • Respect the parents: give clear written and verbal information about your program; be understanding of their individual work/family problems; value their opinion. They know their own children better than anyone else.  
  • Encourage parents to visit at various times of the day. Show off the quality care you offer.  
  • Take time to let parents know about their children’s accomplishments and share information about daily happenings.  
  • Make opportunities for families to get to know one another, Have parent meetings and parties, serve a snack one evening a month so parents can stay and meet one another. Invite parents to help on field trips.  
  • Let parents know how much you appreciate them and their children and arrange time to discuss any problems as they arise.  

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IDENTIFYING CHILD CARE NEEDS  
Start by screening prospective providers through telephone interviews.  Many providers use an answering machine during the day so that their work with the children is not interrupted. They will return your call when they are free to talk at length. Visit those providers who meet your requirements. Make a list of your requirements before beginning to call providers.  For a downloadable form, please click Telephone Screening form.  You will Adobe PDF Reader to view the form. To download Adobe PDF Reader, you can visit Adobe's website at www.adobe.com.

QUALITY STANDARDS  
Quality programs have: trained staff, activities appropriate to the children's age and development, encourage parent involvement, and respect ethnic and cultural differences. Some programs are accredited by the  National Early Childhood Education Association (NAEYC). Accreditation means the program has reached beyond licensing regulations to achieve national quality standards.  
For Parents  
Use this section to determine what arrangement is right for you. Even an excellent program may not be the right place for your child. Trust your intuition.  
For Providers  
Use this checklist to help describe your program to parents.  
Click here to download Child Care Links Provider Checklist

TALKING TOGETHER ABOUT CHILD CARE
For Parents  

Share information about your child, your philosophy and concerns during phone and personal interviews. Providers will be interviewing you, as you interview them. Do not hesitate talk about any concerns you have. Ask for references and check 1  

For Providers
Tell parents about your services, philosophy and tuition co and their responsibilities when using your care.  
For Both Parents and Providers  
Before your interviews, use these questions to help you:  
  • When a (my) child is crying, I usually…  
  • I think the best way to discipline a child is to…
  • Each day I think parents (providers) should tell me about…  

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